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I placed a very large order for light pole globes and received a reasonable price because my order was able to be shipped on pallets. Thank you LBS! There were issues with the production line that was producing my globes, so my order was delayed more than a month. I can understand why my order was delayed, and that the delay was out of Light Bulb Surplus's control. What I cannot accept is that it took me, not LBS, following up on my order to find this out. The responsibility should rest with LBS, not the customer, and then it was up to me to continue to follow up on my order, until it finally shipped.
Customer Service